Overview

Location: Lincoln

Salary: £26,000 – £29,000 Depending on experience

Are you an IFA Administrator looking for your next role within Financial Services / Wealth Management?

Our client is currently looking for an IFA Administrator to join and support their friendly team of Client Relationship Managers and Head of Operations, providing efficient and effective administrative support.

Our client will consider remote working or a hybrid of remote and office based depending on the commuting distance. However, the ideal candidate must be willing to undertake their induction in Lincoln.

Job Role:

Client servicing & ongoing reviews

  • Handling admin-related queries on behalf of the CRMs
  • Supporting CRMs with preparation for client meetings
  • Keeping CRMs and FPs informed of work in progress. Liaise with other team members as necessary for updates and chasing product providers
  • Ensuring the service stated in each client agreement is delivered in a timely manner
  • Creating and maintaining client files to the required compliance standards
  • Sending Letters of Authority and gathering accurate information as per advice process
  • Producing portfolio valuations as requested by CRMs and Financial Planners
  • Obtaining illustrations, application forms and other enclosures for issue with reports

Business-Processing

  • Checking accuracy and completeness of documents before processing/submission including anti-money laundering requirements
  • Ensuring all business applications are processed accurately and efficiently in line with both the business’ and relevant product provider’s requirements
  • Checking policy documents and contract notes received from product providers
  • Filing documents correctly in line with latest policies and processes
  • Recording fees accurately
  • Chasing product providers to ensure timely and accurate turnaround times for clients
  • Ensuring all fund switches / rebalances / other transactions are carried out accurately and within the required timescales

General administration

  • Ensuring back-office systems are kept up to date, including the client portal
  • Filtering financial planners’ general information, queries, phone calls and invitations?
  • Opening, scanning, logging and allocating incoming post
  • Completing timesheets and updating adviser dashboard
  • Support with business activities such as issuing client birthday cards
  • Participating in internal meetings with aim of continuous improvement
  • Understanding and adhering to the Financial Conduct Authority Tier 1 Conduct Rules
  • Maintaining sufficient knowledge on regulatory matters relevant to own role and tasks (these will be explained during your induction and ongoing training & development)

The Ideal candidate will be expected to have previously carried out some or all of the following specialisms:

  • Maintaining our Compliance manuals
  • Maintaining our Compliance policies
  • Maintaining our Operations Manual and drafting procedures
  • Maintaining HR records – onboarding new starters and leavers
  • Assist with inducting new employees
  • Conducting annual due diligence on our third-party suppliers
  • Conducting annual data security review
  • Collating data for the bi-annual FCA Gabriel Return
  • Collating data for the Professional Indemnity Insurance renewal
  • Matching cash receipts to fee expectations and maintaining accurate records
  • Producing monthly detailed fee income reports
  • Maintaining back-office system settings

Personal Skills & Qualities

Essential

  • Microsoft Word, Excel, and electronic diary management
  • Knowledge of financial services products and basic compliance requirements
  • Trustworthy, reliable and takes pride in their work.
  • Good communicator (both verbal and written) with a pleasant telephone manner and numerate
  • Highly organised, methodical and disciplined
  • Self-motivated and takes personal responsibility for completing tasks
  • Understands importance of compliance and works within defined business processes
  • Adopts a positive attitude, willing to assist other team members even when busy
  • Able to work under pressure on occasion to meet deadlines
  • Assists other team members with enthusiasm, respect, and empathy
  • Able to work independently once training on specific tasks has been completed
  • Uses initiative appropriately without acting outside of role remit/crossing regulatory boundaries

Desirable

  • Experience of financial Services back-office systems
  • Advanced Excel
  • Knowledge of cash flow modelling tools

If this role sounds as though it aligns with your desire to have a career that comes with

fantastic ongoing career development prospects and a high level of compensation, please email your CV with a covering letter now.

If this role isn’t of interest, then please contact us as we have a number of active roles at

the moment that may be more suitable.