Customer Service Advisor

Job Title: Customer Service Advisor

Location: Godalming

Salary: up to £20,000

Hours: 8.30am – 5.30pm – Will be required to work every third Saturday

Suitable candidates MUST be a DRIVER

Job Description:

Our client located on the outskirts of Godalming is looking for a Customer Service Advisor to join their successful and friendly company on a Permanent basis.

KEY RESPONSIBILITIES:

  • Dealing with incoming customer calls and emails
  • Processing company orders onto the system
  • Checking the on-site warehouse for stock
  • Liaising with customer over the phone and answering any questions
  • Initially dealing with returns, before passing over to relevant department
  • Email management
  • Updating client information onto the company database
  • General office administration
  • Working in the on-site shop on Saturday’s

COMPETENCIES:

  • Previous Administration and Customer Service experience
  • Good attention to detail
  • Accuracy
  • Hold a UK driving licence
  • Ability to manage time effective
  • Organised

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